Over many years, I have worked with dozens of customers who use Product Configurators or Configure Price Quote (CPQ) solutions. One of the most overlooked areas is ongoing maintenance, which is essential for configurator accuracy and usability. This article outlines key Product Configurator best practices in maintenance and upkeep —
A Business Central product configurator is essential for manufacturers building custom products — whether it’s a tractor, a forklift, or complex industrial machinery. These companies face unique challenges that standard ERP systems don’t always solve well. Managing customization, variable pricing, and detailed production requirements demands more than just basic functionality.
Implementing a product configurator in your small manufacturing business can be one of the most challenging activities you will ever face. If you think setting up an ERP system is hard, it’s a cake walk compared to a configurator.
Many companies who are getting ready to implement a product configurator often ask me, “What is the best way to prepare for implementing our D365 product configurator?”
The Product Configurator or CPQ software is a technology category that exists as a peripheral to ERP systems. If you’re not already familiar with them, you may want to read my article, What is a Product Configurator?
If you are a reading this article, then you know enough to search for the term “Product Configurator.” What I am trying to answer in this article is what is a product configurator, what exactly you can do with one (also known as a CPQ), when you would want one, and where you simply can’t get from here to there even if you wanted to.